Contact the Presentail concierge in Batroun for order support, delivery tracking, custom requests, and partnership enquiries.
Our team is available via phone, WhatsApp, and email to help with orders, delivery, and any questions you may have.
Our concierge team is available every day from 8 AM to midnight (Beirut time) and typically replies on WhatsApp within minutes. Email responses are within 24 hours for detailed or corporate enquiries.
If your order has not yet been prepared, contact us as soon as possible and we'll do our best to amend or cancel it. Once an order is in production, changes may not be possible — so reach out early via WhatsApp for the fastest response.
Contact us on WhatsApp or by email with your order number and a brief description of the issue. We investigate all delivery concerns promptly and will work with you to find the best resolution.